Jack Lilley Customer Testimonials

Why buy  your next motorcycle from Jack Lilley Triumph?

We constantly strive to give great customer service and a great buying experience, here is some of the latest feedback from our customers.

See what our customers say...

Link to this RSS News Page
Mon, 10 Oct 2016

"I recently purchased a Tiger 800 XRT from your Ashford branch. The service given to me by Tarquin Robbins and Tom Daniels was first-rate, from the initial test-ride to...

Read More
Thu, 18 Feb 2016

"What a good launch night it was. Just like to say a big thank you to Dave and his staff for the hot cider and food.  Also the mugs...

Read More
Tue, 22 Dec 2015

"Thank you to Ken and Steve for the excellent service. Back home now and can't wait to get out and play." - Brian ...

Read More
Mon, 06 Jul 2015

Just a quick e mail to thank everybody at Jack Lilley Ashford for your help following the purchase of my Triumph Thunderbird LT with which I am very pleased...

Read More
Wed, 24 Jun 2015

I just wanted to say a big thank you for sorting out my new Tiger. The bike is awesome, I went straight to Wales and did 750 miles on...

Read More
Fri, 12 Jun 2015

I just wanted to thank you again for taking the time and trouble to deliver my Rocket 3 to my home yesterday evening – that is fantastic service and...

Read More
Tue, 09 Jun 2015

I would like to say thank you to Ken and the team at Jack Lilley Romford for their wonderful expertise and customer service so far, it has been second...

Read More
Mon, 16 Mar 2015

Hi Geoff, I just got in from a busy morning and wanted to fire you over a quick mail just to say thanks for everything. Right from the first...

Read More
Wed, 04 Mar 2015

The trip home was good, just hailstones for the last 10 minutes!!   Thank you for the excellent delivery handover yesterday, all went very smoothly and you and the...

Read More
Tue, 03 Mar 2015

Thanks for the photo - don't we look proud parents.   We arrived home safely.  The bike is quite an eye turner - Shaun was having to wave at...

Read More
Thu, 23 Oct 2014

"Dear Ken - the bike is beautiful and I’ve got you to thank for it. So thanks! I will keep it as long as I can imagine." - Sean ...

Read More
Tue, 21 Oct 2014

"Sorry I missed your call - I was out on the bike! A proper headturner, and you're right -no one goes next to me at the lights now. Ha! I'll...

Read More
Tue, 21 Oct 2014

"Thanks for the photo. The Explorer is even better then expected. Thanks for all the help and for making the buying experience so easy." - Geoff ...

Read More
Mon, 23 Jun 2014

"Everything has been absolutely perfect. Just preparing to head back to Romford in the next few days for my 100mile check up. Ken Kirby has been extremely helpful with my...

Read More
Fri, 20 Jun 2014

"I continue to be very impressed by the whole team at Ashford; Colin particularly has gone the extra mile a number of times. They may only be small things...

Read More
Mon, 16 Jun 2014

"I don’t usually leave this sort of feedback, however I feel compelled to do so. This is the first time I have used your dealership to order parts and...

Read More
Fri, 04 Apr 2014

"I would like to thank you for your high level of service in dealing with the sale of your Triumph Speed Triple. The bike is like a dream &...

Read More
Mon, 24 Mar 2014

"I am very happy with my Triumph Rocket which I bought a few days ago from Jack Lilley.  First of all the costumer service was excellent - especially thank...

Read More
4th March 2014

"Peerless service.  You won't find a more knowledgeable, skilled or friendly dealership. " (Comment left on our Facebook page). ...

Read More

"Jack Lilleys are without doubt the BEST motorcycle dealer I have dealt with - bar none!  That's why I've bought three new Triumphs from them since 1992! " (Read full...

Read More

Just a quick email to thank you for dealing with the sale of my Speed Triple and to confirm receipt of funds. It's not always an easy task to find...

Read More

Jack Lilley Ashford is a great place to socialise. And if you want a great deal on a motorbike, new or used, get yourself down there.  The staff are...

Read More

These guys are great....  Very good people and knowledge of bikes in general and Triumphs specifically second to none.  Thanks guys. (Comment left on our Facebook page).) ...

Read More

Dear Tarquin Good evening from Vienna! Brilliant service. Thank you for the update and for all your help. I am really excited about receiving the bike in Austria and will, of...

Read More

Geoff I must say you made the whole buying process a complete pleasure and on top of that I have an absolutely fantastic bike - the world is a...

Read More

Item received 09:30, fitted by 10:00, outstanding! Excellent item and service; thank you "Recommended dealer A1+", if this was feedback for e-Bay! Rgdz, R ...

Read More
Sat, 25 Jan 2014

Hi Dave Just to let you know that we have safely arrived back home in the south of France, sun was shining so took S3 out for a ride, as...

Read More

Hi Dave Yes I got to work with time to spare.  The Daytona is awesome to ride and feels so much better than the Ducati for everyday use. Thanks for...

Read More

To all at Jack Lilley Triumph, I just wanted to say how impressed i am at your fist class service, i have just recieved some parts for my 1995...

Read More

Sorry I missed a call from Geoff about the blue 955i I bought last week. I think he may be on leave now. Please pass on my thanks. Couldn't be happier...

Read More

Hi Dave Sorry for not replying, I have been off sick. I did get my bike booked in with your company and it has been fine since. Very impressed with your operation. Loved...

Read More

Dave, Thank you for your email I d like to thank your team for their help and advice when I had my Warrior mot,d. Its always a nice experience when visiting your...

Read More

Dave, Thank you very much for your swift reply and positive reaction. I was only telling my colleague today what excellent service you receive from your company and this only epitomises...

Read More

Hi Dave, Just a brief note congratulating everyone at Jack Lilley on clinching 2009 Triumph dealer of the year award. This is a great achievement in what must have been...

Read More

Hi Dave, Just a short note to say that, whilst I'm pleased to say that I am finally a Triumph owner, I was sorry not to have been able to...

Read More

Hi Dave, I had my Daytona 675 serviced last week and I thought I should let you know how pleased I was with the outstanding level of service your team...

Read More

Dave Thanks for this. Had a great ride out down the South Coast today , just frustrating that I had to hold back , still a great 130 first miles. A big...

Read More

Hi, I would just like to comment on 2 of your staff and the  xcellent service they gave myself and my 10 3/4 yr old son , Luke. Kevin Hall...

Read More

Just a quick note to say what fantastic service your mail order/online service give ,I have just recieved my dresser bars for my rocket after ordering them on monday...

Read More

Dear Sir I have just purchased a Triumph Thruxton from yourselves and wished to pass on my appreciation to you and in particular Kevin (Sales) with whom I dealt with. I never visited...

Read More